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GUIELLERMO TAYS LLCIT SOLUTIONS SERVICE BRAND

Legal & policy

Privacy Policy

This policy explains how GUIELLERMO TAYS LLC collects, uses, protects, and retains information through this website and its customer communications.

Effective July 15, 2026Last updated July 15, 2026

1. Who we are

GUIELLERMO TAYS LLC, a California limited liability company (Entity No. 202355417637), operates https://guillermotaysllc.com. Guillermo Tays IT Solutions is its IT-support service brand. Privacy questions may be sent to privacy@guillermotaysllc.com.

2. Information we collect

We may collect contact details, service-request information, communication preferences, messages you send, IP addresses, browser or device information, security logs, and timestamps.

SMS information

If you submit the separate SMS consent form or exchange texts with us, the messaging system records the mobile number, name, selected category, exact consent disclosure and version, policy versions, source URL, timestamp, hashed IP address, user agent, consent status, and opt-out history.

SMS privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile numbers and personal information are not sold or rented.

3. How we use information

  • Respond to inquiries and fulfill service requests.
  • Schedule services and provide customer support.
  • Send customer-care text messages after affirmative consent.
  • Maintain consent evidence and suppression records.
  • Operate, secure, debug, and improve the website.
  • Comply with law and protect rights, safety, and integrity.

4. Cookies and analytics

Essential cookies may support security and form processing. We do not currently use advertising cookies.

5. Service providers and disclosures

We use hosting, security, email, and form-delivery providers to operate this website. FormSubmit processes ordinary contact and service-request submissions for email delivery; SMS consent and opt-out records are not submitted through FormSubmit. A configured messaging provider may process customer-care messaging data. We may also disclose information when required by law or necessary to protect legitimate rights and safety.

6. SMS choices

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also use the online opt-out form. Consent and suppression records may be retained to demonstrate and honor communication choices.

7. Data retention and security

We retain information only as long as reasonably necessary for the purposes described, contractual and legal obligations, dispute resolution, security, and suppression enforcement. No system can guarantee absolute security.

8. Your choices and requests

You may request access, correction, or deletion, subject to identity verification and legal exceptions, by emailing privacy@guillermotaysllc.com. You can separately withdraw SMS consent using STOP.

9. Children's privacy

The website and services are not directed to children under 13, and we do not knowingly collect their personal information.

10. Policy changes

We may update this policy and will post the revised date here.

11. Contact

GUIELLERMO TAYS LLC
privacy@guillermotaysllc.com

Also review our Terms and Conditions and SMS Terms.