Program details
Program and sponsor: GUIELLERMO TAYS LLC Customer Care and Support
Service brand: Guillermo Tays IT Solutions
Customer care: sms@guillermotaysllc.com
Enrollment and message categories
Users affirmatively opt in through the public SMS consent form by entering a mobile number and selecting a separate checkbox that is unchecked by default. Messages are limited to IT support ticket updates, scheduled troubleshooting coordination, requested service information, and direct support responses. No marketing, promotional, or automated bulk messages are sent. Consent is not a condition of purchase.
Frequency and charges
Message frequency varies. Message and data rates may apply according to your mobile plan. Carriers are not responsible for delayed or undelivered messages.
Stopping messages
Reply STOP to any program message to cancel. Supported opt-out words include STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, and OPT OUT. Opt-outs suppress future program messages except the permitted final confirmation. You may also use the online opt-out form.
Help
Reply HELP or INFO for assistance, or email sms@guillermotaysllc.com.
Re-enrollment
After opting out, a user must provide a new affirmative opt-in. Text-to-join or START applies only when disclosed for the registered campaign.
Privacy and general terms
Review the Privacy Policy and Terms and Conditions. If terms conflict specifically about SMS, these SMS Terms govern that issue.